Director of Operations

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Summary:
The Director of Operations oversees the day-to-day operations of the Northridge Presbyterian Church (NPC) office, including property, finance, human resources, and information technology (IT). The Director directly supervises the Facilities Manager, works closely with NPCs outside accountant on financial matters and coordinates with NPC’ s other service providers in human resources, finance, property, and IT.

In addition, the Director of Operations serves as the initial face-to-face contact with prospective congregants and preschool parents and coordinates information flow among NPC staff and congregational leaders. The Director of Operations works closely with the Administration, Human Resources and Property Committees of NPC’s Session.

The Director of Operations is an integral member of the NPC team who is responsible for supporting other members in their day-to-day needs by ensuring that facilities, IT, equipment, supplies, records, and other operational needs are proactively managed.

Responsibilities: The Director of Operations job responsibilities include, but are not
limited to the following:

1. Supervising the Facilities Manager; working with the Facilities Manager to assure a
clean well-maintained and well-organized building and grounds, manage all internal
and external requests to use the church facilities and grounds; manage the church
calendar.

2. Disseminating, documenting, and managing employee onboarding and human
resources documents and records.

3. Training and assisting staff in the use of software products utilized by NPC, including
the implementation of any new products.

4. Working with NPC’s Treasurer and accounting firm to manage financial records and
input financial data; providing financial data to leadership committee members and
committee chairs, as needed.

5. Welcoming visitors, congregants, and preschool families to the church in person and
online; answering phone calls and emails.

6. Coordinating with and providing support to NPC’s service providers in finance,
human resources, property, and IT.

7. Providing broad support to the Senior Pastor, such as scheduling meetings,
compiling documents, and responding to inquiries.

8. Development of administrative policies and procedures for consideration and
adoption by Session; making recommendations to Leadership Team regarding
continuous improvement of processes.

9. Serving as security administrator, including issuing, and cancelling keys and security
codes and arranging for maintenance of any security cameras or recorders.

10. Scheduling facility, grounds, and equipment usage by community members.

11. Obtaining and reviewing bids for major facility repair and capital expenditures with
Property Committee.

12. Preparing annual property budget recommendations for submission to church
Property Committee.

13. Documenting all facility inspections, including coordinating with NCDC Director to
complete all required licensing requirements.

14. Other responsibilities as assigned.